Q: How long does shipping take?

A: We ship worldwide. Average delivery times:

• 
  Europe: 6–10 business days
  
• 
  USA 6-10 business days
  
• 
  Asia & Oceania: 6-10 business days
  
• 
  Rest of the world: 10–15 business days

(Delivery times may vary slightly depending on your location.)


Q: Do you offer free shipping?

A: Yes, we offer free worldwide shipping on all orders.

Q: Can I change or cancel my order after placing it?

A: If your order has not been processed yet, you can contact us within 12 hours to change or cancel. Once it’s shipped, changes are no longer possible.

Q: Can I track my order?

A: Yes! You’ll receive a tracking link via email once your order is shipped. You can also check it on our “Track Your Order” page.

Q: What if my product arrives damaged or defective?

A: If your product arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos, and we’ll send a replacement or issue a refund.

Q: Do you accept returns if I change my mind?

A: Since our products are custom-made, we can’t accept returns for change of mind. However, if there’s a quality issue, you’re fully covered.

Q: Are skins easy to apply?

A: Yes! Each order comes with a step-by-step video guide. The skins are precision-cut for a perfect fit and can be removed without leaving residue.

Q: Will the skin damage my device?

A: No. Our skins are designed to protect your device without leaving marks or residue.